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Frequently Asked Questions

How long does shipping take?

Shipping typically takes 3-5 business days within the United States. For international orders, shipping times may vary depending on the destination and customs processing. You will receive a tracking number once your order has been shipped, so you can monitor its progress.

How can I track my order?

You can track your order directly on our website by entering your email address and order number in the "Track Order" section. Once you enter this information, you'll be able to see the current status and location of your shipment.

What is the difference between indoor and outdoor basketballs?

Indoor basketballs are made of softer materials that provide better grip on wooden floors, while outdoor basketballs are more durable and designed to withstand rough surfaces like asphalt.

What should I do if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact our customer service team within 3 days of receiving your order. We will assist you with a return or exchange at no additional cost.